A Successful ERP System and Change Management Needed After Acquisitions

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A Successful ERP System and Change Management Needed After Acquisitions

Client Overview

A privately owned $2.5 billion concrete and asphalt company with over 3,000 employees operating across 300+ individual sites.

Deployed Capabilities

Transformation
Financial Advisory

90% Employee Downloads

Over 90% of employees downloaded the UKG app within 20 days of its release, demonstrating the success of our change management process.

75%+ Participation Rate

Customized stakeholder training led to over 75% employee participation rates.

Future Success

Valuable insight gained to ensure the future successful ERP implementation and continued organizational growth.

The
Challenge

Our client required standardized systems and an effective change management process to achieve its ambitious acquisition and growth strategy of doubling its business within five years. Their complex logistics and current payroll system created a challenge for ongoing employee communication, and the lack of an ERP system to manage the myriad of acquired applications made managing day-to-day operations difficult. Realizing that it was becoming increasingly difficult to acquire businesses and integrate them into their infrastructure, they reached out to us.

The
Custom 
Solution

Sirius Solutions’ first objective was to implement the new UKG payroll system and app, which would ultimately integrate with the new ERP and serve as the primary learning and communications center. We began by creating a stakeholder analysis identifying the impact of change on each department, role, and individual. A gap analysis was performed to identify the nuances and requirements for each new state. Risk assessments measured the potential resistance to change and level of engagement. This data was then incorporated into a comprehensive change management, education, and customized training plan to support the needs of each stakeholder group. Formalized training, guides, and tips and tricks were further customized by region and state. After going live, continuous training, monitoring, and manager support were provided to ensure a successful implementation. The knowledge gained through our ongoing involvement shaped the change management process being developed for the full ERP implementation underway.

The
Impactful
Results

Sirius Solutions’ change management expertise and customized approach yielded significant benefits for our client, preparing the organization for the pending implementation of their ERP system and setting them up for continued growth through acquisitions. Demonstration participation rates exceeded 75%, and 90% of employees downloaded the app within the first 20 days of its release. Managers across sites found creative ways to engage employees and offer suggestions for continued process improvement. Most significantly, the initial HR implementation and learning platform has provided valuable insight to ensure a successful ERP implementation and continued organizational growth.

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