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Change Management Strategy Advances HCM System Implementation

The
Challenge

Our client relied on a 30-year-old paper-based Human Capital Management (HCM) system. This system managed the employment life cycle from onboarding and compensation to development and separation for over 60,000 field workers across 25 companies. The outdated system struggled to keep pace with modern business needs and had to comply with complex regulatory requirements, including the Jones and Taft-Hartley Acts. The client needed a comprehensive solution to replace the manual processes and legacy technology.

The
Custom

Solution

Sirius Solutions initiated the project by assessing the client’s policies and procedures to define the necessary business processes. A transformation plan was then developed, focusing on aligning these processes with system integration and migration milestones. Our team provided strategic advisory services, organizational change management, and program management to ensure the seamless integration of the new HCM platform. The solution enabled the client to transition from a paper-based system to a more robust platform capable of managing compliance requirements while supporting over 60,000 workers across 25 companies.

The
Impactful
Results

The organizational change management strategy facilitated the rapid adoption of the new system, leading to a fully online new hire submission process. This process allowed each local representative to electronically submit new hire information, significantly reducing duplicate data entry and improving efficiency. The client was empowered to take ownership of the new system, creating a unified culture focused on customer service excellence and collaboration with the business. The transition not only modernized operations but also improved compliance with regulatory requirements.

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