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Implementing HighRadius Automation Streamlined Receivables During Merger
Client Overview
A global leader in distribution and engineering.
Deployed Capabilities
Financial Advisory
Accelerated Cash Flow
Accelerated cash flow through streamlined collections and credit operations, improving liquidity and reducing DSO.
Reduced Risk
Reduced financial risk by standardizing processes and increasing visibility across disparate ERP systems post-merger.
Operational Excellence
Enhanced operational leverage by building scalable automation and controls, reducing reliance on manual processes to safeguard compliance.
The
Challenge
Our client was navigating a complex merger between two large entities, each operating on separate ERP systems. Fragmentation created inefficiencies in their receivables management processes and hampered visibility into customer accounts spread across systems. Our client needed a partner to support a smooth integration, drive operational efficiency, and enhance collections performance, implementing key components of the HighRadius toolset, including Cash Application, Collections, and Credit modules.
The
Custom
Solution
Sirius Solutions supported the phased rollout of HighRadius applications, focusing on documentation, process optimization, and user adoption. Our engagement included:
- Developing Standard Operating Procedures (SOPs) and detailed step-by-step user guides tailored to the client’s specific system configuration and business practices.
- Collaborating directly with key users to streamline overly complex collections strategies, reducing attributes within collection workflows to improve efficiency and visibility.
- Assisting with onboarding and training hundreds of receivables team members across both entities.
- Supporting the rollout of the Credit application, including integrating online customer onboarding forms and facilitating training for the client’s sales team.
- Participating in post-go-live support and ongoing Q&A forums to ensure operational continuity and adoption.
The
Impactful
Results
Our client achieved measurable improvements in both operational performance and financial oversight:
- Accelerated collections cycles and improved cash flow by streamlining collection strategies and reducing time-consuming manual interventions. Standardizing workflows across business units enabled faster dispute resolution and more timely customer payments.
- Reduced operational risk by eliminating inefficiencies and system fragmentation between two legacy ERPs.
- Strengthened compliance and controls by creating robust SOPs and detailed user guides, ensuring processes remained consistent and auditable—even amid turnover or organizational changes.
- Enhanced scalability and readiness for future automation by equipping teams with the tools and knowledge to operate autonomously, reducing long-term dependency on external support.
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