Accelerating Accounts Payable Efficiency with OpenText

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Accelerating Accounts Payable Efficiency with OpenText

Client Overview

A leading distributor in the beverage industry.

Deployed Capabilities

Financial Advisory

Backlog Elimination

Cleared thousands of invoices in six weeks, meeting critical deadlines.

Process Improvements

Recommendations improved processes and reduced invoice processing time.

System Optimization

Enhancements to OpenText could provide long-term efficiency and better tracking of financial metrics.

The
Challenge

Our client faced operational challenges with its newly implemented OpenText Accounts Payable (AP) system. The system’s complexity and inefficiencies led to a substantial backlog of invoices, causing delays and frustration among staff. With rising pressure, our client needed an urgent solution to eliminate the backlog and identify long-term process improvements to streamline their operations.

The
Custom 
Solution

Sirius Solutions addressed our client’s issue using a two-pronged approach. Backlog Clearance: A specialized team was quickly assembled and trained on invoicing processes, specifically focusing on trade and freight invoices. The team maintained daily logs of their progress and challenges, providing complete transparency through regular updates and shared documentation. Process Improvement: In parallel, Sirius conducted an in-depth review of current AP processes. After thorough interviews with the AP team and an analysis of pain points, our team recommended several improvements, including using U.S. Bank’s freight consolidation service, which would significantly reduce the number of individual invoices to process.

The
Impactful
Results

Within six weeks, our team successfully processed the entire backlog of critical invoices, meeting client deadlines and improving operational efficiency. The proposed freight consolidation service can further streamline operations, reducing workload from hundreds of freight invoices to a single weekly consolidated invoice, significantly saving time and resources. Sirius Solutions also recommended further optimization of the OpenText system, including a “posting agent” feature to enhance tracking and metrics. These improvement recommendations promise additional efficiency gains.

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